Help for people in crisis

In an emergency or if you feel you or someone you know is at risk, dial 111.

If someone has attempted suicide, or you’re worried about their immediate safety, please act quickly:

  • Call your local mental health crisis assessment team or go with the person to the emergency department (ED) at your nearest hospital.
  • Try to stay calm and let them know you care.
  • Keep them talking and make sure you are safe.
  • Do not leave them alone. Stay with them until other support arrives.
  • Remove any obvious means of suicide they might use.

Call help lines. They can offer professional help 24/7.

  • Need to Talk? 1737 – Free call or text any time for support from a trained counsellor.
  • Depression Helpline: 0800 111 757 – When you are feeling down and would like to talk to a trained counsellor.
  • Healthline: 0800 611 116 – If you are feeling unwell, sick or need advice.
  • Samaritans: 0800 726 666 – For callers from the lower North Island, Christchurch and West Coast. For callers from all other regions phone (04) 473 9739.
  • Youthline: 0800 376 633 – Free text 234 or email: talk@youthline.co.nz.
  • What’s Up: 0800 942 8787 – For 5-18 year olds; from 1pm to 11 pm.
  • OUTLine NZ: 0800 688 5463 (0800 OUTLINE) – Support for sexuality or gender identity issues.
  • Lifeline: 0800 543 354 or text 4357 – 24/7 Telephone counselling service.

    Regional Mental Health services.